Azmira Khatun is a busy parent. She takes her eight-year-old son to Birostail primary school in Rajshahi every day, cooks for her family and also keeps tabs on the monthly household expenditures. She was introduced to bKash more than a year ago when BRAC schools initiated mobile payments. With the help of a BRAC field official, Azmira has learned to use bKash. Every month, she pays her BDT 300 savings installments from her mobile wallet.

Azmira was a novice user just a year back when she opened her own mobile wallet. She now believes that bKash makes life a lot easier.  To her, the most exciting bKash feature is the airtime recharge and the provision to pay electricity bills. “Earlier, we had to stand in long lines to pay the bills. Now I can just do it from home.” Azmira thinks that bKash services are on the rise and one day she will be able to use bKash for most of her financial transactions on a regular basis.