A housewife, Sharmin Akhter was introduced to mobile money by BRAC. Her husband Alamgir Kabir runs a poultry shop at Paba sub district, on the outskirts of Rajshahi. “He always used bKash, but I had no idea about it,” she says, explaining that she has only been using the mobile money service over the last year mainly to pay her 5-year-old son’s school fees. Sharmin has recently learned to pay her electricity bills through bKash, which she learned at BRAC training sessions.

The processes are still new to Sharmin but she is eager to explore the possibilities. bKash is currently her only means of storing money, as she has never owned a bank account. When asked, she said bKash is doing wonders and is everywhere now.  “I understand that bKash is very useful. And I still have a lot to learn.”